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Terms & Conditions
Introduction
Welcome to the 323 Youth Merchandise Store! By accessing or using our website and making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully, as they outline the terms governing your use of our website and your purchases from us.
1. Acceptance of Terms
By using this website or purchasing any products, you agree to these Terms and Conditions. If you do not agree to any part of these terms, you may not use the website or purchase products.
2. General Information
This website is owned and operated by 323 Youth Inc. All products available for purchase are intended for personal use. By placing an order, you confirm that you are at least 18 years old or have the permission of a legal guardian.
3. Ordering and Payment
3.1. Product Availability
3.2. Pricing
3.3. Payment Methods
All products are subject to availability. While we make every effort to display accurate information, we cannot guarantee that items will be available at the time of your purchase. If an item is unavailable after you place your order, we will notify you as soon as possible and offer alternatives or a refund.
Prices for products are listed in USD and are subject to change without notice. We reserve the right to modify prices at any time. The final price of your purchase will be displayed at checkout.
We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Venmo
- Google Pay
All payments must be completed at the time of purchase. Your order will not be processed until the payment has been received.
4. Custom Merchandise
4.1. No Refund Policy for Custom-Made Merchandise
4.2. Defective or Incorrect Items
All merchandise sold on our website is custom-made to order. Due to the personalized nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for custom-made items unless the item is defective or incorrect.
If you receive an item that is defective or incorrect, please contact us at Shop@323youth.org within 7 days of receiving your order. We will review your claim and, if validated, arrange for a replacement or refund. Please provide clear photos of the defect or incorrect item when contacting us.
5. Shipping and Delivery
5.1. Shipping Policy
5.2. Order Processing Time
5.3. Delayed or Lost Shipments
We ship orders within the United States. Shipping rates and estimated delivery times are provided at checkout. Delivery times may vary depending on your location and the carrier's schedule. Our product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Orders are processed within 3-5 business days, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
We are not responsible for delays caused by shipping carriers. If your package is significantly delayed or lost, please contact the carrier directly with the provided tracking number. If you need further assistance, contact us at Shop@323youth.org
6. Intellectual Property
All content on this website, including but not limited to text, images, logos, and graphics, is the property of 323 Youth Inc. or its licensors. You may not reproduce, distribute, or use any content without express written permission from 323 Youth Inc.
7. Limitation of Liability
323 Youth Inc. is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our website or the purchase of our products. We make no guarantees regarding the accuracy or completeness of the information on this website.
8. Privacy Policy
We are committed to protecting your privacy.
9. Changes to Terms and Conditions
323 Youth Inc. reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be noted at the top. By continuing to use the website after changes are posted, you agree to be bound by the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: Shop@323youth.org